BoogerBall
Branding The Ball – Going Online
I’ve read various articles in the last few years touting the importance of having a “web presence”. One online marketing expert suggests that all of your marketing efforts point your customers first to your website. There they should be able to easily learn all about you and your products in a self-serve fashion. Educate your customers before they call you and you will be more efficient with your marketing efforts. In fact, they may not even need to call you. My experience is that every company uses the web in a different way and I have yet to close a sale without a few phone conversations (and often a face-to-face visit). God made us to need each other (remember the Love your Neighbor command?) and most people just like to talk to other people.
That being said, a website is an easy way to get the ball rolling when it comes to communicating with people, assuming your target audience is “online”. Since the product I am trying to market is really nothing more than a story (How to Make a BoogerBall), and my target audience is curious people like you, I really need a dedicated website to make it available to the public. As a product development consultant, I’ve developed a few websites in my career (printncut.com, daleblanshan.com, samuelschutz.com, jasondionne.com, larishconstruction.com, mattwhit.com, etc.). Most of my potential customers know they want a website but don’t always know what’s involved to have one, so here’s a bit of info about actually owning a website.
Some background first: The Internet is nothing more than thousands of computers all over the world all connected to each other in one big network. A website is nothing more than a small clump of files stored on one of those “web server” computers. When someone types your website address into their browser, their computer sends out a request into the Internet. The first stop is a Domain Name Server which has a list of all of the domain names (www.averyswellidea.com is a domain name) and the actual address of the computer where the website files are stored (67.202.70.14 is its IP address). Then the request gets bounced all around the world until the correct location of your website files is found. The files requested are then broken up into little chunks and sent back through the network to their computer where the chunks are reassembled and organized for viewing by the browser. It sounds complex, but the process happens millions of times a day and is actually very efficient.
With that background in mind, there are three points of investment involved in owning a website. The first is the purchase of a domain name. This is usually an annual fee situation where you pay to reserve and use the name you want for your website. There are many companies that sell domain names, Network Solutions being the most well known. I use a service called NamesDirect.com because I happened to buy my first domain name from them several years ago. I’ve been pleased with their service so I’m still a loyal customer. I did a domain name search and found BoogerBall.com was available. So, I purchased BoogerBall.com, BoogerBall.net and BoogerBall.org. Buying the 3 most common names assures me that if I pursue using the Internet to market this product, there will not be a competitor that will use the same name to hinder my marketing activities. I recommend this strategy to all of my customers as the cost is minimal, but having the name secured can be priceless.
The second point of investment in the process of owning a website is web server hosting. You need to rent some space on one of the thousands of web server computers out there. This is usually a monthly fee commitment that varies widely depending upon all of the features you need. Of course, if you plan to have a big, security intensive website, or if you don’t play nice with others, you will probably want your own server. BoogerBall.com will probably never need its own server. I rent space from Steadfast Networks which has proven to be an excellent host and has made it so I can host sites for my customers (all of the sites mentioned above are hosted by my company).
The third point of investment for owning a website is in the actual design and maintenance of the site. This can be a one-time, flat fee or a perpetual monthly expense. It all depends upon your level of expertise, the complexity of what you need and what you are willing to pay. I’m not an expert but I have learned that for my customers, creating a blog website powered by WordPress has been the best balance of cost versus capability versus self maintainability. I can build it and they can maintain it, both with relative ease and aesthetic excellence. You will notice that most of the sites listed above are powered by WordPress. That is how the latest version of averyswellidea.com was developed. So BoogerBall.com will become a WordPress blog site and that is a story for a future post. -Amos
Branding the Ball – The Name
The average American consumer is exposed to about 245 pieces of promotional media on any single day. (1) I believe this has resulted in gradually shorter attention spans and an increasing low tolerance for uninteresting advertisements. For this reason, advertising media that once only touted a product’s features now focuses more on entertaining the viewer. Beyond traditional advertising, branding has become a popular technique in marketing a product.
What is “branding”? Branding is more than a catchy name, an easily recognized logo and a cool tag line. Branding is the entire persona of a product. Color, sound, smell, other product association, user demographic, market placement, event sponsorship, etc. etc. It’s the whole package. It’s the clothes you wear, the accent in your voice, your cologne, the church you attend, the friends you keep, the places you eat, the car you drive and what brand of facial tissue you blow your nose with. So, if I were interested in marketing my booger ball product, how would I go about “branding the ball”?
The first thing to consider when developing a product into a brand is its name. Names have always been important for me. One of my customers had me working on a new machine that was to be their flagship product of the future. It was going to include all of the key features of the successful products of their past at half the cost. It was going to trump the competition. The name they chose was “Model TBD”. Now, I understand that the design phase is still early in the product development process, but a product this big deserved a name. I couldn’t stand working on the project. Nobody wanted to take responsibility for naming it, so I did. We called the project the Lancer. It wasn’t the greatest name, but it did inspire some of the true vision of what the product was to become. It was much better than TBD (to be determined). Eventually the marketing department named the product something different, but at least it had a “code” name to help inspire us.
Every project/product I work on needs to have a name so I am always coming up with names for products. A good product name should describe the product. It should be easy to say and spell (most important today in the internet age where address is everything). The name also needs to fit the overall theme of your product (e.g. a sophisticated product needs to have a sophisticated sounding name). When working on a name, I usually search available domain names (website names) that I might use to market the product. I also search the USPTO (United States Patent and Trademark Office) to see if the name has been registered as a trademark. I do an internet search to see what else is out there in cyberspace. I share the name with some of my friends and family to see what they think of it (in business, this is called a “focus group”). I also say a prayer because I realize that my creativity comes from God who made me and He inspires me to come up with clever names. All of these activities put together usually results in a suitable name for my project/product.
As it turns out, my story about how to make a booger ball, naturally leads to its own name. The term “booger ball” is self descriptive. A search on the USPTO site reveals only 2 registered trade marks including the words booger and ball and they are both expired. A domain name search reveals boogerball.com is available. The last thing that makes sense for this name is to combine the words booger and ball together into one word. The website name does that naturally, but having a unique word (even if it is a combination of two common words) makes it easier to protect the name. So from now on, I will call my product the BoogerBall. Everywhere I need to talk about a ball of boogers, I will use the new word BoogerBall. This is swell because the two words alone are nouns but together they can be used as an adjective. A BoogerBall box is a box used to hold a ball fabricated from rubber cement. Capitalizing the two B’s hearkens back to my computer programming experience where I designed numerous database solutions for small companies and all of the field names were descriptive but mashed together with caps to make sense of them.
As I said before, branding is much more than just a name. Now that we have established the name, we can focus on the many remaining facets of branding. More to come… -Amos
How to make a Booger Ball
Here it is, the original story. I’ve only modified it slightly since it was first written, adding the update note from my daughter. I am keeping the old page intact here as it is fun to watch the counter. This is the “product” I was talking about in the post about Product Development.
Product Development
Ever since I was young, I’ve had an obsession with the idea of “product development”. Every new idea I’ve had is accompanied by 10 more about how to manufacture, package, brand and market the idea. I can’t explain the obsession, it’s just what rolls out of my brain next. I’ve created products like CookieCrumbs, the Toad Stool, the KingKol and A Place In Your Heart. My biggest frustration in all this is that I cannot seem to get even one of these products successfully to market. Like everyone else, I blame lack of time and resources. This year I want to try something different. Like Captain Kirk who rewrote the Kobayashi Maru test, I’m going to redefine success. All this time, I’ve been judging my self by units sold and since I’ve sold very few units of any of my products (except maybe LolliPop Toppers™), I feel unsuccessful. One product of my design is going to change that.
The product I’m contemplating is the BoogerBall story I penned.
I know, roll your eyes and say, “Oh brother, what absurdity is he talking about now?” Well, I wrote a mildly humorous story some years ago called, “How to Make a BoogerBall” for my daughter Ellen. I posted it here, on my company website for the world to see. To my amazement, the world has seen it.
So that’s my product. Not a BoogerBall, not a book about BoogerBalls, but the story itself, How to Make a BoogerBall by Amos E. Avery. Why does this redefine success for me? Because it’s already a success. My goal is not to sell the story, but to get people to read it. My first website counter reached 4000 plus readers before I changed web hosts. The new site has over 29000 hits on that page. Blogs around the world have pages of comments about my story. It’s already a success. Anything I can do to gain more readers is a success and anything I can sell along the way is icing on the cake.
So here’s the plan. Launch BoogerBall.com as a legitimate site (it’s just forwarding to a page on my company site right now). Do all of the “product development” things I can’t help but do (you should see the pages of notes and drawings I have for just this idea alone). Develop manufacturing techniques, logos, packaging, identities, marketing strategies, support products, tag lines, graphics and compelling stories. Most importantly, write about all of it as I do it. BoogerBall.com will be the recipient of the finished product – the story and all of its supporting stuff. Averyswellidea.com will be the recipient of this first entry and all subsequent entries along the way. So, if you want to learn more about creativity mixed with faith mixed with foolishness mixed with practical product development insights, stay tuned.
-Amos

















